As well as our general advice service, we have a number of projects dedicated to more specific areas or groups:
- Specialist Advice & Services
- Financial Exclusion Project
- EMMA Money Advice Project
- Money Advice in Staveley
- Income Maximisation Project
- Children's Centres Project
- GP Project
Benefits casework includes helping people check what they are entitled to; helping people challenge decisions made by benefit authorities; representing people at Appeals if their claims have been turned down.
Debt casework helps people with unmanageable multiple debts. This includes helping people choose a strategy (usually to reduce or stop payments or prioritise ‘priority’ creditors) that will minimise the effects of debt on their wellbeing and help preserve their home, fuel supplies and liberty.
These services are available by appointment-only via assessment at our drop in sessions or telephone advice line.
To improve basic money skills and help financial excluded individuals make informed financial decisions. This covers coaching on basic budgeting skills, increasing understanding of credit, accessing basic bank accounts, safe systems of lending and saving, managing the financial impact of utility costs.
The service is delivered in one-to-one sessions mostly at bureau premises on an appointment basis. Target groups include lone parents, sick or disabled people, long term unemployed and anyone on a low income.
- Money Matters News from Chesterfield Citizens Advice Bureau Summer 2014
- Money Matters News from Chesterfield Citizens Advice Bureau: Winter 2013/14
- Our Payday Loan Survival Kit: The Eight Point Plan
Aiming to increase face to face access on debt and money issues. Help given sorting out finances, devising financial strategies and negotiating with creditors. People are seen at bureau premises by appointments.
Provides Money Advice including managing debts, coping with fuel bills, maximising income through benefits and tax credit entitlements. The service is available for anyone who lives in Staveley. Sessions are held at the Learning Centre in Staveley currently every Wednesday Morning.
Provides debt, money and benefits work for families with young children based at Surestart and school settings.
Citizens Advice Chesterfield aims to provide the advice people need for the problems they face.
As well as our existing advice services we now operate a new project to provide free, confidential, impartial expert advice for families (anyone with a child aged under 20 within Chesterfield District) which is flexible, accessible and convenient for you.
For more information or to access our advice services, speak to a staff member at your local Children's Centre.
- A more in depth insight into the work we do with can be seen in these case studies
- Children's Centres we cover in North East Chesterfield