About Us

At Chesterfield Citizens Advice Bureau we can give you free, confidential, impartial and independent advice and information on a wide range of subjects.

We can work with you to sort out any debt worries and claim all the benefits you may be entitled to. We can help with housing and employment problems, or deal with queries about consumer or tax issues. We can advise on legal matters, answer questions about immigration, and we have lots of experience on family and personal matters too.

We speak up for change in social policies; from our clients' experiences we can see where services and policies are failing.

We are a member of Citizens Advice, which provides the extensive information system we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in the bureau.

You can find out more about the CAB Service's aims and principles and the work of Chesterfield CAB in our annual reports (right).

Aims and Principles

The CAB Service aims

to provide the advice people need for the problems they face

and

to improve the policies and practices that affect people's lives

The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Chesterfield Citizens Advice Bureau is striving towards the provision of equal opportunities in all areas of our work. We are aware that certain sections of the community are disadvantaged through prejudice and discrimination, whether it be on the grounds of race, disability, gender, marital status, age, class, sexual orientation, language, nationality, religion or culture.

We are determined to tackle such prejudice and discrimination by taking positive action to develop equality of opportunity for all our recruitment and employment practices, in our work with other organisations, partners, other service providers and through the services we provide.

Quality Advice

Chesterfield CAB holds the Advice Quality Standard. This means our systems and advice are audited regularly to ensure we meet the required standard.

Annual Reports

2017-18Everyone experiences problems. Don’t let yours damage your health
2016-17Everyone experiences problems. Don’t let yours damage your health
2015-16Life is complicated – we're here to help
2014-15Award Winning Advice for Our Community
2012-13Solving Problems, Saving Lives
2011-12Solving Problems, Saving Lives

Our Partners

Chesterfield Borough Council

Chesterfield Borough Council

Derbyshire County Council

Derbyshire County Council

North Derbyshire Clinical Commissioning Group

North Derbyshire Clinical Commissioning Group

Financial Action & Advice Derbyshire

Financial Action & Advice Derbyshire

East Midlands Money Advice

East Midlands Money Advice

Financial Inclusion Derbyshire

Financial Inclusion Derbyshire

Big Lottery Fund

Big Lottery Fund

6-8 Broad Pavement
Chesterfield
Derbyshire
S40 1RP

View opening hours

Telephone Advice 0300 456 8437 10am–2pm
Reception number 01246 209164

You can also access advice from a
number of places around Chesterfield District